(Senior) Revenue Operations Manager (d/m/w)

• Own and continuously improve our revenue operations processes across Sales, Marketing & Finance. 

• Manage, maintain and optimise our CRM system (HubSpot), including automation and integrations with other tools

• Build and maintain dashboards and reports that give leadership visibility into pipeline, forecast accuracy and revenue performance

• Own CRM data quality standards and establish processes to ensure accurate, complete and reliable data across all revenue systems

• Partner closely with Sales, Marketing & Finance leadership to align processes, definitions and goals across the customer lifecycle

• Support revenue forecasting, pipeline reviews and vertical/quota planning

• Identify bottlenecks and inefficiencies in the revenue funnel and drive process improvements together with the relevant teams

• Evaluate, implement and manage our RevOps tech stack (CRM, CPQ, sales engagement, marketing automation, BI tools) and ensure a smooth flow of data between systems

• Support leadership in defining and monitoring key revenue metrics (e.g. conversion rates, sales cycle length, churn, NRR) and translate data into actionable insights

• Onboard and train colleagues on tools and processes to ensure consistent adoption across teams

• Several years of relevant experience in Revenue/Sales Operations, Business Operations or a similar role, ideally in a B2B SaaS environment

• Strong hands-on experience with Hubspot, including configuration, automation and data management

• Confident working with data: you know your way around dashboards, spreadsheets and reporting tools (e.g. Excel/Google Sheets)

• Strong analytical and structured way of working, with the ability to translate data into clear recommendations

• Experience aligning cross-functional stakeholders (Sales, Marketing, Customer Success, Finance) around shared goals and processes

• Good understanding of the full revenue funnel and common SaaS metrics (pipeline, forecast, churn, NRR, etc.)

• A proactive, hands-on mentality paired with strong communication skills

• Very good English and German skills

• The possibility to take over responsibility and to realise your own ideas – from day one

• Collaborative environment in which everyone works on eye-level

• A team of experts and helpful buddies that allows you to learn something new every day

• Very friendly, open and supportive working environment

• Generous remote work guideline with emphasis on team alignment

• Innovation days to pursue your personal/professional growth

• Internal coaching and training sessions (our internal coaches may even help with non-work related topics)

• Budget for conferences, external training, etc.

• Access to two online learning platforms (Udemy and Masterplan)

• Social Days, i.e. paid time off for volunteer work on a project close to your heart

• Possibility to take a sabbatical after 3 years of employment

• Free choice between Windows, Linux or MacOS on powerful mobile hardware, and everything else you might need to be able to work efficiently

• Lunch allowance up to 30,-€ per month

• Public transport allowance up to 22,-€ per month

• Bike leasing via JobRad with insurance allowance

• Mental Health Initiatives

• Reimbursement of travel expenses for company events 4x per year for Riskies living outside of Hamburg

• Attractive discounts at various partner shops and gyms, e.g. 15% discount at www.otto.de or 10% discount at Fitness First gyms

• Access to Otto Group’s “Corporate Benefits” platform, which grants discounts with various partners (decoration, travel agencies, car rental, etc.)

• In the office in Hamburg: various free drinks and organic fruit delivered twice a week.

• … and many more!

If you would like to apply, please use the application button. Your application should include:

• Your CV (PDF format)

• Motivational letter (PDF format) that describes why you want to work at RISK IDENT. Please make explicit what interests you in this position and our company

• Your desired salary (EUR gross per year)

Your contact person is Frieda Martens-Schmidt (Senior HR Manager). We are looking forward to your application!